![]() Using non-Brother supplies may affect the hardware performance, print quality, and machine reliability. Each individual component is designed to work with the other to ensure quality and reliability. Each Brother machine is designed to work at pre-set temperatures that are matched exactly to each of our individual toner formulations. If the problem continues, replace the drum unit (part number: DR310CL).īrother strongly recommends that customers use only genuine Brother drum units and/or toner cartridges. If the document prints fine, the issue is resolved. Print the test pattern again or print a document from your computer. Push the drum unit into the printer until it clicks into place.Ĥ. Repeat this for all the toner cartridges. Fold down the toner cartridge handle once the toner cartridge is in place. Make sure that you match the toner cartridge color to the same color label on the drum. Hold the handle of the toner cartridge and slide the toner cartridge into the drum unit. Shake the toner cartridge side to side before reinstalling. Repeat STEPS d through f to clean each of the remaining three corona wires. If you do not, printed pages may have a vertical stripe. NOTE: Be sure to return the tab to the home position. Clean the corona wire inside the drum unit by gently sliding the green tab from left to right several times. Open the gray plastic corona wire cover by lifting the tabs or latches located on the right and left side of the cover.Į. Push to release the latches of the corona wire cover (1), and then open the cover. The Brother limited warranty does not apply to any problem that is caused by the use of unauthorized third party drum units, toner cartridges, or toner.ĭ. Each Brother laser printer is designed to work at pre-set temperatures that are matched exactly to each of our individual toner formulations. NOTE: We recommend you place the toner cartridge(s) on a clean, flat surface with a piece of paper underneath it in case you accidentally spill or scatter toner.īrother strongly recommends that customers do not use generic drum units and/or toner cartridges, or refill their Brother toner cartridge. Hold the handle of the toner cartridge and slightly push it toward the machine to unlock it. NOTE: If you cannot pull the drum unit out, make sure that the front cover is fully open.Ĭ. Press down on the front cover release button and open the front cover by pulling it towards you.ī. If the horizontal line is only seen in 1 of the 4 boxes that are printed, replace the toner cartridge of the color you see the line in.Ī. If the horizontal line is from the top to bottom on both pages that are printed, go to STEP 3 to clean the corona wire for the color line you see on the test pattern. Review the two pages that are printed to identify the color causing the problem. Click on the link below to download a test pattern and print the test pattern.Ģ. To identify if a corona wire, toner cartridge, or the drum unit could be causing the issue, follow the steps below.ġ. View All Brother Care Program Eligible Productsīlack, cyan, magenta, or yellow horizontal lines or streaks can be caused by a dirty corona wire, a toner cartridge, or the drum unit.View All Refurbished - Sewing & Crafting.View All Refurbished - Fax Machines & Scanners.
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